Serving all 54 African nations
Programme

Membership & Accreditation

Organisational and individual membership that connects you to Africa's customer experience community.

Overview

What this programme offers members

Membership gives organisations and professionals access to standards, research, events, peer networks and the ACXO accreditation mark. Accredited members signal a verified commitment to customer-centricity that customers, partners and regulators can trust.

What's included

  • Corporate & individual categories
  • ACXO accreditation mark
  • Member directory listing
  • Access to standards & research
  • Discounted events & training
  • Voting rights & governance participation
The cost of going without

Operating in isolation means missing the benchmarks, networks and shared learning that help peers improve faster and avoid costly missteps.

How to Join

Your membership journey

01

Apply

Choose your membership category and submit a short application. Individuals, organisations and institutions are all welcome.

02

Review

Our membership team reviews your application and confirms the category, benefits and any accreditation requirements.

03

Onboard

Once confirmed, you're welcomed into the Council, listed in the member directory and given access to standards, research and events.

04

Grow

Engage with programmes, certification, community and benchmarking to continuously advance your CX capability and recognition.

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Ready to help shape the future of customer experience in Africa?

Join a growing continental community of organisations and professionals raising the standard of CX — one member, one benchmark, one Africa.