Serving all 54 African nations
Programme

Partnerships & Ecosystem

Connecting members with technology, academic and industry partners across the CX ecosystem.

Overview

What this programme offers members

ACXO builds bridges between members and the wider CX ecosystem — technology providers, academic institutions, professional bodies and industry associations — so members can access the tools, talent and collaborations that accelerate their CX ambitions.

What's included

  • Technology & solution partners
  • Academic & research collaborations
  • Cross-association partnerships
  • Preferred-partner programmes
  • Ecosystem introductions
  • Joint initiatives & pilots
The cost of going without

A closed ecosystem limits your options — the right partnerships open doors to tools, talent and ideas you'd never reach alone.

How to Join

Your membership journey

01

Apply

Choose your membership category and submit a short application. Individuals, organisations and institutions are all welcome.

02

Review

Our membership team reviews your application and confirms the category, benefits and any accreditation requirements.

03

Onboard

Once confirmed, you're welcomed into the Council, listed in the member directory and given access to standards, research and events.

04

Grow

Engage with programmes, certification, community and benchmarking to continuously advance your CX capability and recognition.

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Ready to help shape the future of customer experience in Africa?

Join a growing continental community of organisations and professionals raising the standard of CX — one member, one benchmark, one Africa.